Shipping and delivery

Do you have a question or are you encountering something during the ordering process? There is a good chance that you will find the solution in our overview of frequently asked questions. In the sections below you will find answers to frequently asked questions. Didn't find what you were looking for? Please contact us and we will be happy to help you.

How are the coffee cups packaged?

When the cups are produced, they are packed fully automatically in a plastic sleeve.

Our employees do not touch the cups. This ensures optimal hygiene. To protect the cups against environmental conditions, such as dirt and moisture, the cups are packed in plastic sleeves. To prevent packaging waste, the boxes are custom-made and therefore fully suitable for the correct circulation. Below you will find the dimensions per box per size and standard number of cups. Does the number of cups deviate from the standard size of our boxes? Then we will provide a suitable box!

  • 100 ml: Packed per 1,500 pieces (50 cups/sleeve, 30 sleeves/box)

Dimensions: 35 cm x 28 cm x 35 cm

  • 180 ml: Packed per 1,000 pieces (50 cups/sleeve, 20 sleeves/box)

Dimensions: 35 cm x 28 cm x 35 cm

  • 225 ml (single wall): Packed per 1,000 pieces (50 cups/sleeve, 20 sleeves/box)

Dimensions: 40 cm x 32 cm x 36 cm

  • 225 ml (double wall): Packed per 500 pieces (20 cups/sleeve, 25 sleeves/box)

Dimensions: 40 cm x 32 cm x 57 cm

  • 300 ml: Packed per 1,000 pieces (50 cups/sleeve, 20 sleeves/box)

Dimensions: 45.5 cm x 36 cm x 49 cm

Each box clearly indicates which cup size and design are packaged.

How are my cups shipped?

We only work with reliable transporters. We ship the cups via UPS for up to 6 boxes. For orders of more than 6 boxes we use Claassen transport.

What is the delivery time of my cups?

This depends on the chosen delivery preference.

If you have opted for standard delivery, we will ensure delivery within 5 working days. The cups are shipped on day 4 and offered by the carrier on day 5.

If you have opted for a fast delivery of 3 days, we will send the cups on day 2 and they will be offered by the carrier on day 3.

With 24-hour delivery, we ensure that the cups are shipped the same day. You will then have the cups at the desired location before 11:00 am.

What are the shipping costs?

Free! We do not charge shipping costs for delivery to one address. If you would like the cups delivered to multiple addresses, please let us know. In that case, additional shipping costs may apply. If you choose faster or urgent delivery, additional costs will also be incurred.

Will I receive a track & trace code?

For orders of up to 6 boxes you will receive an email with a track & trace code. This will be shipped via UPS. If you order more than 6 boxes you will not receive a track & trace code.

Can my cups be sent abroad?

That's certainly possible! There will be additional shipping costs. Please contact us for this.

Questions about our disposables?

At CUPSZ we like to think along with you and we are always there for you. We provide packaging material with a logo or message that you are proud of!